Frequently Asked Questions 

What is a Parentfile?

A Parentfile is an online account to save what truly matters as a parent. It’s not a spot to save everything - just the things that really matter.

For parents with young children (ages 0-18), it is incredibly helpful to have one place to save things during the chaos of the childhood years.

If you have grown children (ages 19-59), having a Parentfile is such a fun way to start saving things they’ll want (and need) someday and to establish Milestone Surprises to share those things as everyone gets older.

If you are ready to start helping your parents, having a Parentfile opens the lines of communication in such a fun and meaningful way, while at the same time giving you one place to find and save everything you’ll need as they get older.

Regardless of your life stage, there are so many ways a Parentfile is incredibly useful…and you can use one way or all of them.

Start your Parentfile today in only 3-minutes, you’ll look back someday and be so glad you did (and so will your entire family!).

How is Parentfile different than iCloud, Dropbox or other online storage?

Whether you have Apple photos in iCloud or Dropbox for all your files, those are for saving mass amounts of photos or files. Your Parentfile is ONLY for the things that matter most. And there is something freeing and manageable about only saving these things. On top of that, Parentfile provides prompts and cues specifically suited to parents and has Milestone Surprises for sharing things along the way - something only available from Parentfile. And we have Parentfile Guides available as well for if you want extra phone support and help adding things to your Parentfile.

Start your Parentfile today in only 3-minutes, you’ll look back someday and be so glad you did (and so will your entire family!).

How much does Parentfile cost?

$99 for the year. That’s only $9/month and includes a free month.

And with the Parentfile Peace-of-Mind Guarantee, your information is safe and secure, and we’ll refund your money 100% if you are not satisfied for any reason.

The nicest compliment we get from our customers is so many saying “it’s the best investment they’ve ever made for their family and overall peace of mind for everyone.”

Start your Parentfile today in only 3-minutes, you’ll look back someday and be so glad you did (and so will your entire family!).

Is my information safe and secure in my Parentfile?

Absolutely yes. We take the issue of safety and security incredibly seriously. To that end we created the Parentfile Peace-of-Mind Pledge to help you understand how we protect your information. We use industry leading SSL security, top-level encryption, website security protection and monitoring software. On top of this we have a double-backup redundancy in place to make sure that everything is backed up constantly and in multiple ways. All of this means it is probably a lot safer than how you are currently saving this information…and we are ALWAYS staying up to date on ways to make things even safer so you can have ultimate peace of mind.

Start your Parentfile today in only 3-minutes, you’ll look back someday and be so glad you did (and so will your entire family!).

How often should I save things to my Parentfile?

Given that you save ONLY the things that truly matter in your Parentfile, we have customers that update theirs anywhere between once a month to once a year. Others do it only on family member birthdays, only on holidays, or just at the beginning and end of school years. And some only do it once a year on New Year’s, or with the assistance of a Parentfile Guide on the phone who walks them through it every year. They key is to figure out your own pattern of when you add things that feels manageable and right for you. There is something freeing about only updating it at certain times of the year and only putting in the most important things…finally something that distills our digital overload into something manageable!

Start your Parentfile today in only 3-minutes, you’ll look back someday and be so glad you did (and so will your entire family!).

How is a Parentfile different than having a will?

Legally, a will is primarily for things that have a financial value that your heirs will get when you die. A Parentfile is for everything else, and many times these are the things that are even more priceless, and you can share them along the way as everyone gets older. And with Milestone Surprises in your Parentfile, you can also share some of these fun things with them at life stages as everyone gets older (surely a lot more fun to talk and think about than them getting things from a will when you die). On top of that, we live in a digital world now where more and more of what we have and value can be saved digitally, and are often better suited to this because there is easier access and it doesn’t involve lawyers every time you need to make a change!

In a nutshell, thinking about having a will is depressing, having a Parentfile is fun and gives you so many things to look forward to sharing as everyone gets older.

Start your Parentfile today in only 3-minutes, you’ll look back someday and be so glad you did (and so will your entire family!).

Can I enable others to have access to my Parentfile?

When you start your Parentfile you can immediately enable your spouse to access and make additions and deletions to your Parentfile. You can also check a box so that heaven forbid something happens to you and or your spouse your children will get immediate access to your Parentfile. In addition, we have in development the ability to give partial access to others such as an ex-spouse, siblings sharing in the load of helping aging parents, or any other individuals you only want to have limited access. We are constantly working on new developments that make having a Parentfile the simplest way to share information and family treasures from generation to generation.

Start your Parentfile today in only 3-minutes, you’ll look back someday and be so glad you did (and so will your entire family!).

What do parents say about having a Parentfile?

“The secret weapon for our generation of our parents!” - Alicia Fields

“It’s about time somebody made a product like this for parents…” - Jennifer Dormand

“You may not have millions to give your kids…That’s okay, a Parentfile is priceless.” - Grace O’Brien

“A great and well needed product to save items digitally that are often lost in the chaos of life…” - Alison Andrew

“It makes life easier when you have a secure, easy to access location to store and locate your important memories.” - Lewis Brown

“If you have a will, you should have a Parentfile. And if you don’t have a will, you should have a Parentfile even more so!” - Andrew Goldman

“I sleep better at night knowing I have a Parentfile.” - Lewis Carrol

Start your Parentfile today in only 3-minutes, you’ll look back someday and be so glad you did (and so will your entire family!).

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